Hotel Kempinski Palace Portorož

The beautiful hotel itself is a historical buliding which is kind of a simbol of Portoroz. It is located in the heart of the city, very close to the beach. All staff members are kind. If you stay there in the first part of the week, it is super pleasent, however, if you stay for the weekend too, you will feel it crovded (around the pool area, during breakfast, etc.).

The hotel is really beautiful, perfect location and great service. I need to emphasize the staff, because they made a real difference in our stay. They are all extremely attentive, professionel and kind. The highest quality of service - exactly what you expect from a Kempinski hotel. I also recommend to try to spa facilities, the massage and the facials are amazing and top quality. Both of the restaurants are great, definitely worth to try. All of our special request had been fulfilled, we even got a surprise birthday cake in our room, because we celebrated my moms birthday during our stay. We had a dog also with us and the hotel is super dog friendly, they prepared everything for our arrival. I would come back anytime, hopefully it will happen soon.

The pool was fabulous and the staff that worked at the pool were excellent with their service. The breakfast was very very good. The hotel beach across the street was very nice and convenient. The staff were extremely helpful and friendly.

It was a great pleasure to spend out vacation here. We literally loved everything! Reception team, consierge, bellboys, maids, pool staff, staff at breakfast, bar and Sofia restaurant - everybody was very helpful, friendly, polite and attentive. Many thanks to Maria from reception, Alina and Nikolina from the breakfast and everybody from the pool staff. The rooms were extremly comfortable - with nice and cosy furniture and great view from the balconies. Cuisine at the restaurant “Sofia” was incredible - one of the brightest gastronomic expiriences we had in years. We loved to spend time near the pool - thanks to location in a quiet and picturesque area and attentiveness of the beach staff. The building of the hotel is magnificent and very beautiful.

Kempinski Portoroz is a true 5 star hotel! From the employees at the reception, the staff at the pool and the restaurants, all the way to the housekeeping and laundry team! We would like to give special mention to few members of staff - Adrian working at the reception who assisted us in every possible and extremely efficient way (assisting us with retrieving a lost jumper from another hotel, made sure we got the best taxi price deal etc). Also Julia, serving coffee/tea at breakfast has shown incredible professionalism. We hope to be back soon!